Service Manager (Edinburgh & Lothians)

Salary: £35,487 - £40,288 per annum
Locality: Edinburgh & Lothians

Category: Service Manager

Job Type: Full Time

Job Description

We are looking for a full time, inspirational and passionate natural leader to join our team of Service Managers across Edinburgh & the Lothians due to the success of our services and ongoing growth.

Who we are looking for…

In our eyes, the best Service Managers are natural leaders who are passionate, logical, and flexible; they have excellent communication and people skills which they use to forge strong, productive relationships; and they have the capacity to deliver.

Responsibilities & Success Factors:

Reporting to the Operations Manager, you will be responsible for leading and managing your team to support people to live safely in their own homes, to realise their ambitions and fulfil their potential. In doing so, you will demonstrate Carr Gomm’s values of: Choice, Control, Interdependence, Respect, Openness & Honesty and Kindness & Compassion.

Person Specification

· Experience of providing direct support on a one-to-one basis with a person-centred approach

· Experience of managing support arrangements including support agreements/plans and risk assessments

· Experience of managing people including planning staff rotas to deliver a service

· A ‘people person’ who can build positive relationships with others – based on mutual respect and understanding – regardless of age, background, or support needs

· SVQ4 in Health and Social Care or equivalent or willingness to undertake within the required time

· Able to understand and pass complex information to people with different levels of understanding including people we support, their family and other professionals in a clear and concise manner

· You will have an understanding developing support plans and risk assessments and putting these into practice. Good written and verbal communication skills required.

Additional benefits:

· 35 days holiday per year, increasing to 40 days with length of service

· Enhanced maternity, paternity, adoption, and sick leave

· A Defined Contribution pension scheme, with incremental employer contributions

· Access to the Carr Gomm App: which includes free physiotherapy, health coaching and counselling

· Free Blue Light Card (giving access to thousands of discounts and promotions)

· Membership of a credit union

· Cycle to work scheme; and more!

For more information, please see the attached Role Profile below. The closing date for this role is 24th October 2025.

SM- Role profile 2025

Staff Benefits for Managers & Office-based staff

 

Apply for this Vacancy


    1

    Personal Details

    2

    Registrations

    3

    Employment & Education

    4

    Personal Statement

    5

    Referral

    6

    References

    7

    Declaration

    Personal Details

    Do you hold a full UK driving licence? Are you related to a board member or another Carr Gomm colleague? Have you worked for Carr Gomm through an agency? Do you have the Right to Work in the UK? Hours preferred?

    Registrations

    Are you registered with any of the following regulatory bodies? Have you ever had a sanction or ban from any regulatory body? Have you ever been considered for listing, or barred from working with, either the Vulnerable Adults AND/OR Children’s workforce(s) with Disclosure Scotland? Are you, or have you ever been, a member of the Protecting Vulnerable Groups (PVG) Scheme?

    Employment History & Education (This can include voluntary positions)

    If you do not have employment history, please add NA as the job title of employment details #1.
    Employment details #1
    Employment details #2
    Employment details #3
    Employment details #4
    Tell us about any relevant qualifications relating to the role you are applying for

    Personal Statement

    In this section, demonstrate how your skills and experiences meet the requirements of the role, as outlined in the Job Description. You may also wish to tell us about your hobbies, passions, and ideas! Please note, failure to complete this section adequately will result in your application form not being shortlisted.

    How did you hear about us?

    How did you hear about this job? If other, please tell us where Have you been recommended by a Carr Gomm colleague? if yes who was it that referred you?

    Reference Details

    The first referee must, where possible, be your line manager from your current place of work (or previous employer if you are not currently in work). Your second reference should be from your previous employer. If you do not have a previous employer, please provide other relevant referees such as a former teacher/lecturer or someone who could provide a character reference. Please be aware references will not be accepted from friends or family members. We will only take up references after you have been interviewed and are offered the post.
    Reference One Reference Two

    Self-Declaration

    Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2003. Due to the nature of the work for which you are applying, this post is exempt from the provisions of the Rehabilitation Act 1974 by virtue of Rehabilitation of Offenders Act 1974 (Exceptions and Exclusions)(Scotland) Order 2003. You are therefore not entitled to withhold information about convictions which for other purposes are "spent" under the provisions of the Act and in the event of employment failure to disclose such convictions could result in dismissal or disciplinary action. All successful applicants are subject to an appropriate Disclosure Scotland check.

    Do you have any criminal convictions?

    I declare that the answers to all questions, and information I have supplied, is correct and to the best of my knowledge


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