Privacy Policy

Who we are and what we do

Carr Gomm is a not-for-profit company and a Scottish Charity which provides services to people with a wide range of reasons for needing our support.  Our philosophy of support is based on the fact we are all human beings who naturally have a lot to contribute to each other and wider society.

We are a Company limited by guarantee in Scotland: SC 236436 Scottish charity: SC 033491

Our National and Registered Office is based at Space, 11 Harewood Road, Edinburgh EH16 4NT  All enquiries should be direct to

Information we collect about you

There are a number of ways we collect your data and these are detailed below.

If you have subscribed to a publication with Carr Gomm, and thereby given your consent, you will be contacted with relevant information that you have expressed an interest in.  If at any time you wish Carr Gomm to stop contacting you, you are able to unsubscribe by emailing to revoke your subscription. Your details will also be hosted on our secure Client Relationship Management System database, Donorfy. 

We will only hold information about you that is relevant to the above, even if you have supplied us with more details and Carr Gomm will never share your personal information for marketing or any other purposes without your consent, unless where required by law.

If you have applied for a job with us, the information you have provided is shared with our online recruitment partner.

If you have enrolled for fundraising activities with us, the information you have provided is shared with our website host and designers. Your details will also be hosted on our Donorfy database. 

If you have donated via JustGiving your details will be held by them. Their privacy statement is available on their website, alternatively contact for more information. If you donate or have previously donated to Carr Gomm via the website, we do not store your bank details on our database. Such information is securely held by the online payment platform provided through Stripe and GoCardless, our service providers, and can only be accessed by trained staff members within the Carr Gomm Business Development Team.

The information that we hold about you for all of the above transactions are only held for that specific purpose and are destroyed as per our retention guidelines, for more information please contact


The Carr Gomm website uses Google Analytics; a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of the web site and compile reports for us on our website activity.

Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.  By using the web site, you consent to the processing of data about you by Google in the manner and for the purposes set out above. To reject or delete these cookies please visit: 

The Carr Gomm website also uses Facebook Pixel. This is a tool provided by Facebook which enables us to create “pixels” that track conversions, add them to the pages of our website where the conversions will happen, and then track these conversions back to ads we are running on Facebook. This conversion tracking helps us measure the return on investment of Facebook Ads by reporting on the actions that people take after viewing those ads.

No personal information is contained in or collected as a result of using these cookies or pixels. To opt out of these marketing pixels and technologies, please visit

Feedback and complaints

Compliance Manager
Carr Gomm
11 Harewood Road
EH16 4NT
0131 659 4777

We welcome your feedback on how we hold and use your personal information, and this can be sent to

You have the right to make a complaint to the Information Commissioner, the UK regulator for data protection, about how we hold and use your personal information.  The Information Commissioner’s website is and complaints can be made there.

Our website provider

Your data may also be available to our website provider to enable us and them to deliver their service to us, carry out analysis and research on demographics, interests and behavior of our users and supporters to help us gain a better understanding of them to enable us to improve our services. This may include connecting data we receive from you on the website to data available from other sources. Your personally identifiable data will only be used where it is necessary for the analysis required, and where your interests for privacy are not deemed to outweigh their legitimate interests in developing new services for us. In the case of this activity the following will apply:

  1. Your data will be made available to our website provider
  2. The data that may be available to them include any of the data we collect as described in this privacy policy.
  3. Our website provider will not transfer your data to any other third party, or transfer your data outside of the EEA.
  4. They will store your data for a maximum of 7 years.
  5. This processing does not affect your rights as detailed in this privacy policy.