Service Manager – Edinburgh & The Lothians

Salary: £35,487- £40,288 per annum (pro rata)
Locality: Edinburgh & the Lothians

Category: Service Manager

Job Type: Full Time

Job Description

Service Manager – Edinburgh

Role type: Full time, 37.5 hours per week (typically Monday to Friday)

Supporting people to live their best lives is at the heart of this role. As Service Manager, you’ll take a leading role in shaping high-quality, person-centred support within our Edinburgh and Lothians services for people living with enduring mental ill health in supported living environments.

 

About Carr Gomm


We are a leading social care and community development charity working across Scotland. Every week, thousands of people rely on our support to live independently, stay connected to their communities and make choices that matter to them.

Our values of Choice, Control, Interdependence, Respect, Openness & Honesty and Kindness & Compassion shape our work. Joining us means being part of an organisation where every voice matters.

“I enjoy supporting teams to deliver person-centred care and seeing the positive impact on people’s lives. I value teamwork, solving challenges together, continuous learning, and creating environments where both staff and those we support can thrive. I’m passionate about this work and proud to contribute to life-enhancing support every day.”
Craig Purves, Service Manager

Why This Role Matters

In this Monday-to-Friday role, you will make a meaningful difference for people living with enduring mental ill health by supporting them to achieve their outcomes and live their best lives.

You will create the conditions for good support to happen by guiding and empowering a team of Support Practitioners so they feel confident, supported and equipped in their work. You ensure support plans and risk assessments remain relevant and person-centred, and you keep day-to-day arrangements running smoothly so people receive consistent, high-quality support. 

Above all, your leadership helps create an environment where people feel listened to, respected and able to access the support they need.

“I think Carr Gomm is very good a putting the needs of people at the forefront, and that’s what’s important.”
Rab, Person We Support

Who We Are Looking For

We’re looking for a compassionate and effective leader who can engage, inspire, and support others. You should have experience in adult social care, excellent communication skills, and a creative approach to problem-solving. You’ll bring:

  • Experience in adult social care: You should have an SVQ 4 in Health and Social care, or be willing to work towards this, as well as experience leading or supporting teams in social care, with an understanding of the challenges and opportunities this role brings
  • Leadership skills: You’re a supportive leader – approachable, adaptable, and able to empower your team, especially during times of change or challenge
  • Problem-solving: Strong critical thinking and the ability to find solutions that make a positive impact on the people we support and your team
  • Knowledge of the sector: A solid understanding of the Scottish Social Care sector, including regulatory bodies such as the Care Inspectorate and SSSC

Why Join Carr Gomm?

You will be part of a supportive and forward-thinking organisation that invests in its people. Staff have opportunities to shape how we work through specialist working groups and our Futures innovation programme, and we proudly hold the LGBT Charter for our commitment to inclusion. You’ll also receive: 

  • 35 days holiday per year, increasing to 40 days with length of service 
  • Enhanced maternity, paternity, adoption, and sick leave 
  • A Defined Contribution pension scheme, with incremental employer contributions 
  • Access to the Carr Gomm App: which includes free physiotherapy, health coaching and counselling 
  • Free Blue Light Card (giving access to thousands of discounts and promotions) 
  • Membership of a credit union 
  • Cycle to work scheme; and more! 

Apply Today

Applying to join our team as a Service Manager is quick and straightforward. We will ask for some essential details, including information on your previous employment and references.

We welcome applications from any candidates already eligible to work in the UK or those who can apply for a visa granting permission to work in the UK (e.g., dependent visas, ancestry, etc.) that do not require sponsorship from Carr Gomm. You will be asked to share proof of this prior to receiving any offer of employment. It is currently our policy not to offer sponsorship for prospective candidates.

For more details about the role, including responsibilities and requirements, download the job profile.

Closing date 11th January 2026. 

SM- Role profile 2025 

Staff Benefits for Managers & Office-based staff

If you have any questions, please contact our recruitment team on recruitment@carrgomm.org or 0300 666 3030. Learn more about our commitment to data protection by visiting our Privacy Policy page.

INDMP

 

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    Personal Details

    Do you hold a full UK driving licence? Are you related to a board member or another Carr Gomm colleague? Have you worked for Carr Gomm through an agency? Do you have the Right to Work in the UK? Hours preferred?

    Registrations

    Are you registered with any of the following regulatory bodies? Have you ever had a sanction or ban from any regulatory body? Have you ever been considered for listing, or barred from working with, either the Vulnerable Adults AND/OR Children’s workforce(s) with Disclosure Scotland? Are you, or have you ever been, a member of the Protecting Vulnerable Groups (PVG) Scheme?

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    If you do not have employment history, please add NA as the job title of employment details #1.
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    In this section, demonstrate how your skills and experiences meet the requirements of the role, as outlined in the Job Description. You may also wish to tell us about your hobbies, passions, and ideas! Please note, failure to complete this section adequately will result in your application form not being shortlisted.

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    The first referee must, where possible, be your line manager from your current place of work (or previous employer if you are not currently in work). Your second reference should be from your previous employer. If you do not have a previous employer, please provide other relevant referees such as a former teacher/lecturer or someone who could provide a character reference. Please be aware references will not be accepted from friends or family members. We will only take up references after you have been interviewed and are offered the post.
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    Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2003. Due to the nature of the work for which you are applying, this post is exempt from the provisions of the Rehabilitation Act 1974 by virtue of Rehabilitation of Offenders Act 1974 (Exceptions and Exclusions)(Scotland) Order 2003. You are therefore not entitled to withhold information about convictions which for other purposes are "spent" under the provisions of the Act and in the event of employment failure to disclose such convictions could result in dismissal or disciplinary action. All successful applicants are subject to an appropriate Disclosure Scotland check.

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